Philosophy’s tough at the best of times, but this was first thing in the morning and I was attending a job interview and the question ‘What makes a good Business Analyst?’ felt a bit like a curve ball. I thought for a moment or two and said:
Don’t write this down – but what makes a good Business Analyst is schizophrenia.
I didn’t mean it literally of course. What I meant is that good BAs have to hold several different views in their mind at one time:
- we must take a business-eye view of things and a technical view
- we must be able to see the big picture and focus on the detail
- we must be able to work out how things separate out and how they connect together
The Zen of Business Analysis, if you like.
Sure, there are technical skills and toolsets and methodologies and techniques of course, but they can be learned. And a BA who cannot communicate is a waste of budget and not a BA at all.
But the bit that’s born not made is the ability to understand that light is both a wave and a particle, and be ok with it that way.